• Accessing Shipping
  
• Verify a Purchase Order
  
• Shipment Request
  
• Pickup Date
  
• Shipment Status Messages
  
• Shipment Change
  
• Shipment Status
  
• Specialized Routing Requests(SRR)
  
• Job Role


• Shipping Calendar Updates


• Shipping Address Update Form


• Contacts
  
• DC Bypass
  

Click here for Frequently Asked Questions

You must first Log In to MacysNet. Use the “Registered Users – Log In” link on the home page.

1. Enter your User Name and Password, and then click the Login button.
2. Verify that the User Name displayed on the top is correct. If this is not your own account, please use the click here link to register.

There are two ways to research the status of a Purchase Order.

1. Manual- Allows you to select specific orders.
   1. Select Manual by clicking on the double arrow on the right hand side of the “Manual Search Option” box.
   2. Select your Account Number.
   3. Input up to 10 Purchase Order numbers.
   4. Macysnet will display only the orders that were located.
2. Auto- Displays all orders within the InDC date range you select.
   1. Select Auto by clicking on the double arrow on the right hand side of the “auto Search Option; box.
   2. Select your Account Number.
   3. Input both FROM InDC date and TO InDC Date. NOTE: Your date range can be no more than 14 days apart.
   4. Macysnet will display all Purchase Orders whose InDC dates fall within the date range you specified for the selected Account Number.

For shipment request purposes, you may put more than one Division a shipment to a single distribution center on one routing request. Each Division must still have it’s own Bill of Lading number and will receive its own Shipment Number. The individual shipment numbers will be tied to a master Project number.

1. Scroll the menu on the left down until Shipping options appear, can click on Shipment Request. If you do not see the Shipping options, you will need to update the Job Role on your User Profile to include Pick/Pack/Ship.
2. Select Your Address - If you have more than one address, click on the down arrow on the right hand side of the address box to display all available addresses. Click on the correct address to select.
3. If your address is not displayed in the drop down box, select the link to the Shipping Address Update From located directly below the address field, or call Macy’s Transportation Office at 678-406-7200. NOTE: If you select a ship from address that is not currently set up in the system with transit table information, you will receive an error message directing you to call Macy’s Transportation Office at 678-406-7200.
4. Select the Ship to Address.
5. Select the first Division.
6. Enter the shipment Bill of Lading (BOL) number.
   
   • If this number is not available at the time you enter the shipment, use “1111” as the BOL number.
   • NOTE: The actual BOL number must be entered (see Shipment Change) as soon as possible if the shipment is routed via a Truckload carrier. If the shipment is routed Less than Truckload (LTL), Small Package, or Consolidation, it is not necessary to update the BOL.
7. The Ready-To-Ship date will default to the next business day. Please update if necessary to your actual ready-to-ship date.
8. If necessary, select the appropriate Specialized Routing Request.
9. Click the Next button.
10. Enter all PO Numbers, Total Cartons, Weight, and Cube for this Division. Up to 100-purchase order numbers may be entered.
11. Once all of the information for this shipment has been entered, click the Next button. The system will validate the purchase order numbers and shipping window. All PO’s submitted will be returned with either Accept or Reject noted. NOTE: The pick up date you entered may change based upon the InDC transit days. Using the Macy’s Transit Tables, the system will calculate the LTL and TL Pickup Dates to meet the InDC date(s) specified by the merchants. If there are multiple orders with various Pickup Dates, when you click “Next” the system will notify you that it will default to the latest date. This may cause some orders to arrive past their InDC date. You should split the shipment if you don’t want to impact the orders that have an earlier InDC date. Replenishment Orders are “ship as ready” – no change to current process.
12. If you are shipping multiple Divisions, select the “Add Another Shipment” button. Select the next Division and enter the shipment BOL, and repeat steps 10 and 11 until all Divisions on your shipment have been entered.
13. The screen will display the Cartons, Weight, and Cube of the total Project as well as totals by Division/Shipment.
    

    Once you have entered a Division on a shipment, you cannot reuse this Division. If you need to make updates from this screen, click on either the Division link or the Shipment Number link, make the changes.

14. Once all information for this Project has been entered, click on the “Submit” button.
15. All entries will receive both a Shipment Number (one for each Division entered) as well as a Project Number, which will tie all of the individual shipments together. Please record these numbers. You will need them to make changes to the shipment, update the BOL, or request information about the shipment.

The Transportation Office will route the shipment and email your routing information and authorization number to the email address on your User Profile

The shipment Pickup Date is calculated based upon the InDC transit days. Using the Macy’s Transit Tables, the system will calculate the LTL and TL Pickup Dates to meet the InDC date(s) specified by the merchant.

• If there are multiple orders with various Pickup Dates, when you click “Next” the system will notify you that it will default to the latest date. This may cause some merchandise to arrive past the InDC date.
• You should split the shipment if you don’t want to impact the orders that have an earlier InDC date.
• Replenishment Orders are “ship as ready” – no change to current process.

Compliant PO Column

The compliant PO Column indicates whether the order will meet the InDC requirements.

1. G= Green: Order is projected to arrive on the InDC Date.
2. Y= Yellow: Order is projected to arrive after the InDC date, but will arrive before the cancel date.
3. R= Red: Order is rejected. Refer to the status column for details.
1. If the order is past cancel or is in other than Final Approved Status, work with the merchant to correct.
2. If you receive an "Invalid Ship Address” message, contact MTO at 678-406-7200 to correct.

RESULT

• Reject - Purchase orders with the result of “Reject” will be ignored; these will not be accepted into the system.
• Accept - Purchase orders with the result of “Accept” will be accepted into the system.

STATUS
The Status messages will tell you why the PO has been rejected. While your PO may have more than one reject reason, only one reason will display at a time. The reject reasons are:

• PO Not Found - This is not a valid number in our system. Please check the number you are entering. If the number you keyed in matches what was transmitted to you, please contact the Merchant to confirm the order number.
• PO Past Cancel - The PO cancel date has passed. Only the Division Merchant can change the cancel date on a PO.
• Entry - Purchase Order has not been final approved for purchase. Contact the Merchant.
• Buyer Approved - Purchase Order has not been final approved for purchase. Contact the Merchant.
• Cancelled - A Purchase Order can go into Cancelled status for several reasons, please contact the Merchant.
• Invalid Ship Address - Please contact Macy’s Transportation Office, 678-406-7200.
• Invalid PO Division - PO number does not match the Division. Please check that the Division you have selected is correct for that order.
• PO is not for DC Bypass - Please see the DC Bypass section of this help document.

Changes can be made to a Shipment up until midnight (Eastern) on the original entry date. After midnight, only the Bill of Lading number can be updated. You may update the BOL number up until delivery.

What can be changed on a shipment on the day of entry?

1. Bill of Lading number.
2. Add/remove Cartons, Weight, Cube, Purchase order numbers.
3. You may also add a Division not previously included on the Project.

You may not change the ship from address or the ship to address. If you have entered either of these incorrectly, you must delete the entire Project and re-enter with the correct location.

Follow the steps below to make a change to a Shipment on day of entry:

1. If necessary, scroll the menu on the left down until the Shipping options appear, and click on Shipment Change.
2. Enter either your Project number, or your Shipment Number. All Shipments on the Project will be displayed.
3. You may change the information on any or all of the shipments by clicking on the underlined link for the shipment number or respective division.
4. If you are adding or deleting purchase order(s) please be sure and adjust the cartons, weight, and cube if necessary.
5. Once you have made the appropriate change(s), click the Next button at the bottom of the screen. The system will validate the purchase order numbers and shipping window.
6. To finalize the changes, click the Submit button.

If the shipment is past the midnight cut off time for updates, you will be able to update the Bill of Lading number only.

If you are past the deadline and need to make changes to a shipment:
If your updates are outside of the variance outlined in the Routing Guide, you must contact Macy’s Transportation Office at 678-406-7200 to have the shipment deleted. The Project will then need to be reentered with the correct information. Purchase Orders will revalidate and the ready to ship date may change based upon the new entry date.

Adding Shipments/Projects
You may add an individual Shipment, or the entire Project.

To add a Shipment:

Follow the steps below to add a Shipment on day of entry:

1. If necessary, scroll the menu on the left down until the Shipping options appear, and click on Shipment Change.
2. Enter either your Project number, or your Shipment Number. All Shipments on the Project will be displayed.
3. Select the “Add Another Shipment” button.
4. Select the next Division, enter the shipment BOL, PO Numbers, Total Cartons, Weight, and Cube for this Division. Then click on the “Next “ button.
5. The screen will display the Cartons, Weight, and Cube of the total Project as well as totals by Division/Shipment.
   

   Once you have entered a Division on a shipment, you cannot reuse this Division. If you need to make updates from this screen, click on either the Division link or the Shipment Number link, make the changes.

6. Once all information for this Project has been entered, click on the “Submit” button.

Deleting Shipments/Projects
You may delete an individual Shipment, or the entire Project.

To delete a Shipment:

Follow the steps below to delete a Shipment on day of entry:

1. If necessary, scroll the menu on the left down until the Shipping options appear, and click on Shipment Change.
2. Enter either your Project number, or your Shipment Number. All Shipments on the Project will be displayed.
3. Select the “Delete Project/Shipment” button.
4. Click in the “Delete Shipment” box next to the shipment(s) you wish to delete and then click on the “Delete Shipment” button.
5. Note - If you select ALL shipments on a Project, the entire Project will be deleted.
6. The verification screen will display to confirm your request. If correct, click on the “Ok” button. Shipment is deleted.
7. If you select “Cancel” the screen will return to the shipment.

To delete a Project:

Follow the steps below to delete a Project on day of entry:

1. If necessary, scroll the menu on the left down until the Shipping options appear, and click on Shipment Change.
2. Enter either your Project number, or your Shipment Number. All Shipments on the Project will be displayed.
3. Select the “Delete Project/Shipment” button.
4. Click on the “Delete Project” button.
5. The verification screen will display to confirm your request. If correct, click on the “OK button. Project and all associated Shipments are deleted.
6. If you select “Cancel”, the screen will return to the Project

Follow the steps below to determine whether a carrier has been assigned, or to obtain your authorization number and carrier information.

1. If necessary, scroll the menu on the left down until the Shipping options appear, and click on Shipment Status.
2. Enter either your Shipment Number or the Project number and click Submit.

If a carrier has been assigned, the Authorization number and carrier information will display. If the shipment is still in the process of being routed, you will receive the following message: “This shipment has not yet been assigned to a carrier.”

Specialized Routing Requests (SRR) cover specific shipping conditions. Select the appropriate SRR only if it applies to your shipment. Below is a description of every SRR. If none of these specific conditions applies to your shipment, select None.

None
Select this if none of the SRR’s applies to your shipment.

Port of Entry (POE) – Collect Container
Used to request that Macy’s assign a carrier to pick up of an Import container from a port location for delivery to a Macy’s destination. Before requesting pick up, the container must have first cleared Customs. The following information is required:

• Ready to Ship date – This is the first date the container is available for pick up.
• Container Number.
• Last Free Date – this is the last day the container can be picked up without incurring storage fees. Last Free Date must be at least 48 hours beyond the Ready to Ship date. This date may be moved forward, but cannot be moved back. (Business days only).
• Broker Name – name of the Broker company.
• Broker Contact Name – contact name at the Broker Company.
• Broker contact Phone – Broker contact’s phone number.

Collect Pre-Assigned Carrier
Only specific vendors who are participating in the Macy’s Drop Trailer program should use this SRR.

• Carrier Name- Carrier name and SCAC will be provided in a drop down box. Select the appropriate carrier from this list. If you do not see your carrier on this list, contact the Macys’ Transportation Office, 678-406-7200.
• Carrier Trailer Number is required.
• Applies only to Projects of 2,500 cube or greater.

Port of Entry (POE) – Prepaid Container
Used to request a delivery appointment only. The shipment is an Import container from a port location for delivery to a Macy’s destination. Shipper has contracted with the carrier and is responsible for paying all freight charges. Before requesting pick up, the container must have first cleared Customs. The following information is required:

• Container Number
• Last Free Date – this is the last day the container can be picked up without incurring storage fees. Last Free Date must be at least 48 hours beyond the Ready to Ship date. This date may be moved forward, but cannot be moved back. (Business days only).
• Broker Name – name of the Broker Company.
• Broker Contact Name – contact name at the Broker Company.
• Broker contact Phone – Broker contact’s phone number.
• Select appointment type of Drop or Live.
• Live appointments require driver unload.

Need Appointment Only – Prepaid
Used to request a delivery appointment only. Shipper has contracted with the carrier and is responsible for paying all freight charges. Prior to delivering to the distribution center, the vendor must submit the appointment request using this SRR. All Live appointments are driver unload. The following information is required:

• Carrier Name.
• Trailer Number – or Freight Bill Number.
• Carrier Contact Name.
• Carrier Contact Phone Number.
• Requested Delivery Date.
• Requested Delivery Time.

DC By-Pass Collect Container

     Used to request that Macy’s assign a carrier to pick up of an Import container for authorized DC Bypass orders from a port location for delivery to a Macy’s destination. Before requesting pick up, the container must have first cleared Customs. ONLY VENDORS WHO HAVE BEEN PRE-APPROVED TO PARTICIPATE IN THE DC BY-PASS PROGRAM WILL BE AUTHORIZED TO USE THIS SRR.

• This SRR will accept entry of DC By-Pass identified orders only. DC Bypass orders must be pre-approved by the Merchant, and are flagged as such on the EDI transmission to the vendor.
• Any orders not transmitted as DC By-Pass will receive a reject message of “PO is not for DC Bypass” if this SRR is used.
• Ready to Ship date – This is the first date the container is available for pick up.
• Container Number –The complete container number must be used. Must include 3 digits leading alpha and at least 5 numeric.
• Each DC destination on the container must be entered as an individual shipment number with the same container number on all entries.
• When entering a DC bypass container, you must enter all destinations on one entry. Once the first destination is entered, and option of “Add shipment to this container” will be available. By selecting this you will be able to add other destinations to the shipment request. Repeat until all destinations for this container have been entered. You will receive a different Project # for each destination entered.
• Last Free Date – this is the last day the container can be picked up without incurring storage fees. Last Free Date must be at least 48 hours beyond the Ready to Ship date. This date may be moved forward, but cannot be moved back. (Business days only).
• Broker Name – name of the Broker Company.
• Broker Contact Name – contact name at the Broker Company.
• Broker Contact Phone – Broker contact’s phone number.

DC By-Pass Pre-Paid Container

     Used to request a delivery appointment only. The shipment is an Import container for authorized DC Bypass orders from a port location for delivery to a Macy’s destination. Shipper has contracted with the carrier and is responsible for paying all freight charges. Before requesting pick up, the container must have first cleared Customs. ONLY VENDORS PRE-APPROVED TO PARTICIPATE IN THE DC BY-PASS PROGRAM WILL BE AUTHORIZED TO USE THIS SRR.

• This SRR will accept entry of DC By-Pass identified orders only. DC Bypass orders must be pre-approved by the Merchant, and flagged as such on the EDI transmission to the vendor.
• Any orders not transmitted as DC By-Pass will receive a reject message of “PO not for DC Bypass” if this SRR is used.
• Container Number – the complete container number must be used. Must include 3 digits leading alpha and at least 5 numeric.
• Each DC destination on the container must be entered as an individual shipment number with the same container number on all entries.
• When entering a DC bypass container, you must enter all destinations on one entry. Once the first destination is entered, and option of “Add shipment to this container” will be available. By selecting this you will be able to add other destinations to the shipment request. Repeat until all destinations for this container have been entered. You will receive a different Project # for each destination entered.
• Last Free Date – this is the last day the container can be picked up without incurring storage fees. Last Free Date must be at least 48 hours beyond the Ready to Ship date.
• Broker Name – name of the Broker Company.
• Broker Contact Name – contact name at the Broker Company.
• Broker Contact Phone – Broker contact’s phone number.
• Carrier – Delivering carrier name.

Shipment Specifications
This is used as a way of communicating additional information about the shipment. It is not required and should only be selected if applicable If your shipment requires temperature control, select the Shipment Specification of Temp Control Equip Required only when temp control is necessary.

Velocity Improvement Program and 1:1 Vendors

Vendors who are identified as participants of the VIP and/or 1:1 program will have the Specialized Routing Request (SRR) of VIP automatically selected. The SRR of None will not be available. If necessary, you may select a more appropriate SRR.

1. Select the first Division. If you are shipping non-VIP divisions, Bloomingdale’s and/or macys.com along with Macy’s merchandise all on your scheduled VIP date, please enter the Macy’s division information first.
2. NOTE: The shipment will validate against the VIP parameters. A new Ready To Ship Date may be assigned if necessary to match your scheduled VIP pick up date for that facility.
3. Please enter all Truckload shipments as available. Full truckload shipments will not default to the VIP calendar.

Changes can be made to a Shipment up until Midnight (Eastern) on the original entry date. After midnight, only the Bill of Lading number can be updated. You may update the BOL number up until delivery. Please see Shipment Change in this document. VIP Shipment Adjustment has been disabled.

Job Roles are used to allow access to Macysnet activities, and for the purpose of sending emails targeted to specific groups of users.
NOTE: For access to the SHIPPING functions, the Job Role of “Pick/Pack/Ship” must be selected.

To update your Job Role:

1. Select the “Update Your Profile” link.
2. Click on the “Update Job Role” link.
3. Click a checkbox to select or deselect a role.
4. When information is complete, click Update.
5. Click Exit and Return link on the left to return to the business activities menu.
6. If no updates are being made, use your browser button to return to the Review/Update User Profile summary page.

The first time a ship-to location is selected, a window with time schedules will display. These represent open/closed hour schedules. Select the schedule that most closely reflects your Hours of Operation (the times your shipping facility is open and available for a carrier to pick up).

Holiday Calendars
When adding ship to locations, it is assumed that the standard US Holidays will apply (i.e. Memorial Day, Christmas, Thanksgiving, etc) If any other Holiday calendar applies instead of the US Holiday, i.e. Jewish Holiday Calendar, Canadian Holliday Calendar, etc, please indicate on the Shipping Address form in the appropriate area.

Macy’s Merchandise Group Orders – MMG
There are specific sets of orders generated by the Macys Merchandise Group (MMG). If you know you will be shipping MMG orders from your location, please indicate by putting a “YES” in the appropriate field. If you do not ship MMG orders, or are not sure, either put a “NO” in the appropriate field, or leave the field blank.

For shipping issues specific to your company, or have questions about how to use the Shipment screens, contact the Macy’s Transportation Office at 678-406-7200.

The MacysNet Help Desk may be reached by telephone at 513-782-1499 between the hours of 8:00 a.m. and 4:00 p.m. EST, Monday – Friday, or

• For technical questions about MacysNet, send an email to helpdesk.macysnet@macys.com.
• For questions about your User ID, password, send an email to helpdesk.macysnet@macys.com.