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MacysNet Privacy Policy

This website ( is operated by Macy's, Inc. and is provided for the purpose of facilitating communication with our retail business partners. The address for Macy's, Inc. is 7 West Seventh Street, Cincinnati, Ohio 45202.

We understand that privacy is important, and we have posted this privacy policy to let you know what types of personal information we collect on this site, how we use it and whether it is shared with any unaffiliated third parties for marketing purposes. We encourage you to refer to this policy on an ongoing basis to stay up-to-date on our most current privacy practices, which may change from time to time as we continue to develop this site. The date that this policy was last changed is noted below.

Please note that this privacy policy applies only to this website. For the privacy policies of each of our affiliates that operate e-commerce websites, such as, and, or that offer online bill payment options or allow you to apply for a credit card, please refer to those specific websites.

Information Collected When You Visit Our Website
and How We Use It

We collect personal information at Registration, and only use that information for the purpose for which it was submitted. The following are examples of the types of personal information that are collected and how they are used:

  • The personal information collected at Registration is used for the purpose of verifying your affiliation with the stated company, and allowing the proper level of access to activities on the web site.
  • Contact information is used in the event you submit a comment or question to our HelpDesk or Webmaster via email or phone. We will use your information to review and respond to your comment or question. In doing so, we may forward the information you provide to one of our subsidiaries. For example, if you submit a question pertaining to a shipment, we may provide that information to the Macy's Transportation Office so that they may review and, as appropriate, respond.
  • Your email address is used for business related correspondence and updates to documentation provided on the site, such as changes to routing procedures, or verification of profile information. Whenever possible, such emails are sent only to targeted groups of users, based on the Roles and Contacts selected at Registration. We do not use the information you submit to this site for marketing purposes, and we do not share it with any unaffiliated third parties.
How We Use Cookies
  • Macy's, Inc. automatically receives and records information on our server logs from your browser, including your IP address, cookie information and the pages you access. However, that information is only used in aggregate to analyze site performance, and is not used to identify and track you as an individual when you are using our site.
  • Macy's, Inc. uses cookies for the purpose of displaying information to a user based on a set interval of time. For example, a cookie is used to display a pop up message only once per day, instead of every time a page is accessed. If you have any questions about our privacy practices, you may email us at, or call 513-782-1499.

Macy's, Inc. is committed to doing its best to maintain the security of information collected on our site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Updated February 14, 2002.


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